11+ AI Education Platform

Step 1: Create Your Parent Account

1.1 Go to the Sign-Up Page

Open the sign-up page directly at https://11plus.alphatest.co.uk/signup (or click "Sign up" from the login page) and you'll see the account creation form.

Click the image (or this link) to open the sign-up page in a new tab

1.2 Fill in Your Information

Complete the form with:

• First Name: Your first name (letters only, no numbers or special characters)
• Last Name: Your last name (letters only)
• Email: Your email address - this becomes your login
• Country Code & Mobile Number: Select your country code (e.g., +44 for UK) and enter your mobile number (10-15 digits)
• Password: Create a strong password (minimum 6 characters)
• Confirm Password: Type your password again to confirm

1.3 Optional: Enter a Referral Code

If you have a referral code from another parent, enter it in the "Referral Code" field and click "Validate". A validated referral code gives you a discount when you upgrade to a paid plan.

1.4 Accept Consent

You must tick two checkboxes before proceeding:

• Privacy Notice consent: Confirm you consent to the privacy notice for your child's educational data
• Age confirmation: Confirm you are over 18 and legally able to create this account

1.5 Click "Create Parent Account"

Once you've filled in all the fields and accepted the consents, click the "Create Parent Account" button. The system will validate your email, check for duplicate accounts, and then proceed to email verification.

Step 2: Verify Your Email (OTP)

2.1 The OTP Screen

After creating your account, the same page transforms into an email verification screen. You do not need to navigate anywhere else.

Enter the 6-digit verification code sent to your email

2.2 Check Your Email for the Code

• Look for an email from the platform
• It contains a 6-digit verification code
• The email usually arrives within 1-2 minutes

2.3 Enter the 6-Digit Code

• Type the 6-digit code into the input boxes on screen
• The code is verified automatically as soon as you type the 6th digit - no need to click a button
• Alternatively, you can click the "Verify Email" button after entering the code

2.4 Resending the Code

If you didn't receive the email:

• Click "Resend verification code" to get a new code
• There is a 60-second cooldown between resends
• Check your spam/junk folder - verification emails sometimes end up there
• Search your inbox for the platform name or "alphatest.co.uk"

2.5 Go Back

If you need to change your signup details, click "Back to signup" to return to the registration form.

Step 3: Choose Your Plan

Secure checkout page — choose your plan and billing cycle

3.1 Available Plans

The pricing page displays our two subscription plans:

3.2 Choose Your Billing Cycle

Three billing options:

• Monthly - Recurring subscription, billed each month (cancel anytime)
• One-time (30-day) - Single payment for 30 days of access
• Yearly - Best value, billed once per year with savings

3.3 Apply a Discount or Referral Code

If you have a discount or referral code, enter it in the designated field and click "Apply Code". Valid codes will show the discount applied to all plan prices. You can remove or change the code before proceeding.

3.4 Select Your Plan

Click "Choose This Plan" on the plan card you want. You will be redirected to the secure checkout page to complete your payment.

Step 4: Complete Payment

You'll be redirected to our secure checkout page.

4.1 Review Your Order

• Check the plan details and price
• Verify the billing frequency (monthly, one-time, or yearly)
• If you applied a discount code, confirm the discount is reflected in the total

4.2 Enter Your Payment Details

• Your email address (auto-filled)
• Payment card information (debit or credit card)

4.3 Click "Pay"

Click the pay button to process your payment securely.

4.4 Payment Confirmation

After successful payment, you are redirected back to the platform. The redirect URL confirms your payment was successful and includes your selected plan tier.

Step 5: Create Your Child's Profile

Complete your child's profile to finish setting up their learning account

5.1 Fill in Your Child's Details

Required fields:

• First Name: Your child's first name (minimum 2 characters)
• Last Name: Your child's last name (minimum 2 characters)
• Email: Your child's email address - this will be their login. Use a real email they can access.
• Date of Birth: Your child must be at least 3 years old

Optional fields:

• School Name: Your child's current school
• Target Exam Date: The expected date of their 11+ exam

5.2 Click "Complete Child Account Setup"

Once all required fields are filled, click the button to create your child's account. The system will verify the payment, create the child account, and send the password setup email.

Step 6: Child Account Created

6.1 Success Dialog

The success dialog shows:

• Your child's name and selected plan
• Password Setup Email Sent: A confirmation that the password setup email was sent to your child's email address
• The exact email address where the password setup link was sent

6.2 Success Confirmation

“Child Profile Complete!” success dialog — your child's account is ready and the password setup email has been sent

6.3 Action Required

6.4 Next Steps Listed

The dialog provides a clear numbered list:

1. Check the email inbox for your child's email address
2. Click the password setup link in the email
3. Create a secure password for the account
4. Start learning immediately after setting up the password
5. You can manage the account from your parent dashboard

6.5 Go to Parent Dashboard

Click the "Go to Parent Dashboard" button to proceed to your dashboard. From there you can monitor your child's progress and manage their account.

Step 7: Welcome to Parent Dashboard

7.1 Navigating Your Dashboard

Parent Dashboard overview showing child progress, family metrics, quick actions, and subscription status

7.2 Your Child's Progress Card

Each child has a detailed progress card on the dashboard above showing their key metrics:

• Subscription Status - Current plan and tier
• Exam Readiness - How prepared your child is for the 11+ exam
• Accuracy Rate - Percentage of correct answers
• Learning Time - Total time spent studying
• Study Streak - Consecutive days of practice
• Questions Completed - Total questions answered
• Recent Activity - Latest learning sessions
• Quick Actions - Shortcuts to common tasks

7.3 Family Overview

If you have multiple children, the dashboard shows a family overview grid (see the “Family Overview – Quick Summary” section in the screenshot above):

Step 8: Monitoring Your Child's Progress

Navigate to "Child Progress" in the left sidebar to access detailed progress monitoring for each child.

The Child Progress page as seen from your Parent login — detailed monitoring of your child's learning journey

8.1 Overview Tab

• Overall Score - Composite performance score across all subjects
• Level & Progress - Current gamification level and XP progress bar
• Peer Ranking - How your child compares to peers
• AI Support Status - Whether AI-powered features are active

8.2 Learning Journey Dashboard

• Questions answered by subject - Bar chart showing breakdown by English, Maths, Verbal Reasoning, Non-Verbal Reasoning
• Study time distribution - Pie chart showing how time is split across subjects
• Recent activity - 7-day activity log showing daily study sessions

8.3 Exam Readiness Assessment

• Requires at least 100 questions per subject to unlock the assessment
• Progress bars per subject: English, Maths, Verbal Reasoning, Non-Verbal Reasoning
• AI-powered readiness score and recommendations

8.4 Peer Comparison

• Your child's ranking and percentile among peers
• Subject-by-subject comparison
• Strengths relative to other students
• See the Family Overview in Step 7 for a visual comparison

8.5 Weekly & Monthly Reports

Charts & Visualisations

• Daily Activity Chart - Area chart showing study activity over time
• Subject Performance Chart - Bar chart comparing performance across subjects
• Subject Breakdown Table - Detailed performance with trend indicators
• Difficulty Level Analysis - Performance breakdown by question difficulty

AI Insights

• Strengths - Subjects and topics your child excels at
• Areas for Improvement - Where more practice would help
• Recommendations - AI-powered study suggestions

Export Data

You can download progress data as a CSV and PDF file for your own records or to share with tutors and teachers.

Step 9: Family Overview

Your Parent Dashboard home page provides an at-a-glance view of all your children's progress, subscription status, and exam readiness. The visual layout is the dashboard screenshot shown at the start of Step 7 above.

Family Overview on the Parent Dashboard showing children, family metrics, quick actions, and subscription status

What you'll see:

Quick Actions:

• Add Child - Add another child to your account
• View Detailed Analytics - Dive deep into any child's progress

Each child's card shows:

• Accuracy Rate and learning time
• Current study streak
• Questions completed and exam readiness level
• Recent activity and weekly progress trends
• Subscription plan and status

Step 10: Child Email Verification / Password Setup

Important: After creating your child's account (Step 6), your child received a password setup email. They need to set their password before they can log in and start learning.

Step-by-step email verification process:

1. Go to your child's email account - Log into the email address you provided for your child during sign-up
2. Check the Spam folder - The reset email might be in spam initially

Password reset page — your child enters their new password here to complete account setup

3. Look for the "Reset Your Password" email - From the platform sender

4. Click "Looks safe" - This tells Gmail the email is legitimate

5. Click the "Reset Password" link - Open the email and click "Reset Password"
6. Gmail may show a security warning - Click "Open Anyway" to proceed

7. Set up the new password - Your child can now create their password

Step 11: Parent Dashboard Features

This section covers the full range of features available in your Parent Dashboard beyond progress monitoring.

11.1 Subscription Management

Important: You must be logged in as a Parent (not your child's account) to manage subscriptions!

Navigate to "Subscription" in the left sidebar to manage your plans.

Subscription page — compare Premium (£20) and Enterprise (£40) plans

Subscription summary and per-child plan management — configure each child's tier independently

What You Can See

Monthly Summary

• Total number of children enrolled
• Active subscriptions count
• Monthly total cost

Per-Child Details

• Current plan for each child
• Billing status and next payment date
• Option to manage or change plan

What You Can Do

• View All Subscriptions - See every child's current plan and costs
• Manage Billing - Click "Manage Subscription" to update payment methods, change billing addresses, or download invoices
• Change Plans - Upgrade or downgrade any child's plan (changes take effect at next billing cycle)
• Add More Children - Each child needs their own subscription, and you can have different plans for different children

Step 12: Your Child's Learning Experience

12.1 Student Dashboard

When your child logs in, they'll see their personal Student Dashboard.

Your child's Student Dashboard - their personal learning hub

Dashboard Features

• Welcome header - Personalised greeting with their name, rank message, and subscription badge
• Activity Graph - GitHub-style contribution heatmap showing 365 days of XP activity, with Total XP, Active Days, Study Streak, and Current Level
• Quick access cards - One-click access to Practice Questions, Mock Exams, and Progress Analytics
• Gamification widgets - Streak counter, level progress, and badges (see Step 14 for full details)
• Daily challenge - Today's challenge with progress tracking and bonus XP

12.2 Learning Hub

The Learning Hub is your child's central place for all learning activities.

Learning Hub with study statistics and activity tabs

Study Statistics

At the top of the Learning Hub, your child sees their key stats:

Questions

Practised

Accuracy

Rate

Streak

Days

Quick Practice Tab

Quick Practice tab - choose subject, difficulty, and start practising

• Choose a subject: English, Mathematics, Verbal Reasoning, or Non-Verbal Reasoning
• Select difficulty: Mixed (default), Easy, Medium, or Hard
• Start Practice Session - Begin answering questions with instant feedback

Mock Exams Tab

Mock Exams tab - access available mock exams

Browse and start available mock exams directly from the Learning Hub.

AI Practice Tab (Achiever & Genius Plans)

AI Practice - AI-driven questions personalised to your child's level

AI-powered practice that adapts to your child's ability. Questions are generated based on their performance patterns, ensuring they're always challenged at the right level. Available on Achiever and Genius plans.

AI Tutor Tab (Genius Plan)

AI Tutor - 24/7 chat-based tutoring assistant

A 24/7 AI chat tutor that can answer questions, explain concepts, and provide guidance across all subjects. Available exclusively on the Genius plan.

12.3 Student Progress Page

Student progress page - your child can track their own learning journey

Three Tabs

• Overview - Overall score, current level, peer ranking, learning journey charts, and exam readiness assessment
• Peer Comparison - See how they rank among peers with percentile breakdown
• Mind Map - Visual knowledge map showing strengths and areas to improve

Step 13: Parent Settings

Customise your account preferences and privacy settings from the "Account & Settings" page.

Parent settings page - manage privacy, monitoring, and appearance preferences

13.1 Photo Consent Management

Per-child photo consent toggle (EU-compliant). You can enable or disable photo consent for each child individually. All consent changes are logged with an audit trail.

13.2 Monitoring Level

Control how much detail you see in your child's progress data:

13.3 Appearance

• Theme: Light mode (Dark mode coming soon)
• Data Sharing: Toggle to control whether anonymised data is used for peer comparisons

13.4 Save Changes

Remember to click "Save" after making any changes to your settings.

Step 14: Gamification System

Our platform includes a comprehensive gamification system designed to keep your child motivated and engaged. This section covers XP, levels, badges, streaks, daily challenges, mini-games, and leaderboards.

14.1 XP (Experience Points) System

Your child earns XP for every correct answer they give during practice sessions. The amount of XP depends on question difficulty:

Difficulty	XP Awarded
Easy Questions	10 XP
Medium Questions	20 XP
Hard Questions	30 XP

XP earning system - earn points for every correct answer

XP accumulates over time and determines your child's level progression. There is no penalty for incorrect answers - the focus is on rewarding effort and correct responses.

14.2 Level System - 10 Levels

As your child earns XP, they progress through 10 levels. Each level has a unique title. Later levels require significantly more XP, making them more prestigious.

Level	Title	Total XP Required
1	Rookie	0 XP
2	Starter	300 XP
3	Player	1,000 XP
4	Pro	2,000 XP
5	Expert	4,000 XP
6	Elite	8,000 XP
7	Champion	18,000 XP
8	Hero	35,000 XP
9	Legend	60,000 XP
10	Titan	100,000 XP

The 10-level journey - from Rookie to Titan

Level Journey Roadmap: Your child can see their current level and the full roadmap of upcoming levels on their dashboard, giving them a visual goal to work towards.

Progression Example: To reach Level 2 (Starter), your child needs 300 XP total. At 10 XP per easy question, that's 30 correct easy answers, or fewer at higher difficulties. Level 10 (Titan) at 100,000 XP represents a significant long-term achievement.

14.4 Study Streaks & Streak Hearts

Study streaks and hearts - build daily habits and protect your streak

Daily Streak Tracking

• Your child's streak increases each day they complete at least one practice session
• Streak milestones are celebrated at 3, 5, 7, 14, 30, 60, and 100 days with special animations and messages
• Motivational messages are shown at each milestone to keep your child engaged

Streak Hearts (Freeze Protection)

Streak Hearts protect your child's streak if they miss a day:

Feature	Details
Earning Hearts	1 heart earned every 5 consecutive practice days
Maximum Hearts	5 hearts at a time
Auto-Protection	Automatically protects the streak if your child misses 1 day
Limitation	Cannot save from missing 2 or more consecutive days

How Hearts Work: Think of hearts like "freeze" protection in fitness apps. If your child has earned hearts and accidentally misses a day, one heart is automatically consumed to keep the streak alive. This prevents discouragement from occasional missed days while still rewarding consistent practice.

14.7 Global Leaderboard

Global leaderboard - compete with students across the platform

Your child can see how they rank against other students on the platform:

• All-time - Top performers by total XP earned
• Monthly - Top performers for the current month
• Weekly - Top performers for the current week

The leaderboard shows rank, name, level, and XP for each student. Your child's own rank is highlighted so they can easily see their position.

Step 15: Help & Support

Both parents and students have access to a dedicated Help & Support page accessible from the left sidebar menu.

Comprehensive help centre with quick actions, FAQs, and contact options

15.1 Quick Actions

15.2 Contact Support

Multiple ways to get help:

• Schedule a Call - Book a call with our support team, available Monday to Friday.
• Email - Send an email to support@alphatest.co.uk for a response within 2 hours during business hours.

15.3 Parent FAQs

The Help & Support page includes 10 parent-specific frequently asked questions covering account management, billing, progress monitoring, and technical issues.

15.4 Parent Resources

6 curated resources covering study tips, exam preparation strategies, and how to make the most of the platform's features.

15.5 Privacy & Security

• All data is encrypted and securely stored
• Fully GDPR compliant
• No data sharing with third parties
• You can request data deletion at any time
• Photo consent management with full audit trail